BSNL Postpaid Payment – Online Bill Pay @

In This article, we will discuss about the process of bill payment for BSNL Postpaid connections. The Bharat Sanchar Nigam Limited is a public sector telecommunication company in India, which is owned and run by Government of India. The company provides both prepaid and postpaid telecom services to its customers. The postpaid connections are charged on a monthly cycle and the associated bill payment is done accordingly. The BSNL postpaid customers have plenty of options to choose from to pay their respective postpaid bills which will be discussed here.

Bill Payment for BSNL Postpaid Connections

The official BSNL Payment Portal offers bill payment services for postpaid customers. The customer can visit there and fill in the relevant details about their mobile, broadband or landline connection. Thereafter the customer can select the payment methods and pay the due payment accordingly. There are many third party payment portals such as Paytm, MobiKwik or Freecharge that offer bill payment services for BSNL postpaid customers.

The article will try and help the BSNL customers with postpaid connections in paying their monthly bill dues. The customer needs to duly pay their monthly bills within the prescribed time duration so that they can avoid any penalties. If the customers won’t pay their bills for a consecutive period of three months or three billing cycles, then their postpaid connection will be disconnected.


Overview of BSNL Postpaid Payment

Title of the ArticleBill Payment for BSNL Postpaid Connections
CompanyThe Bharat Sanchar Nigam Limited
TypePublic Sector Undertaking
Country of IncorporationIndia
ServicesTelephonic and Internet
Connection TypePrepaid and Postpaid
Payment CycleMonthly
Helpline NumberFor Landline and Broadband Customers – 1800-4444/1800-345-1500
For GSM Customers – 1800-180-1503
For Bill

BSNL – the Company

The BSNL, established in October 2000, is categorized as public sector undertaking that is headquartered in New Delhi, India. The administration of BSNL falls under the purview of Ministry of Communications under Government of India. The Department of Telecommunications looks after the functioning of the company. The company is currently one of the four major telecom service providers along with Airtel, Vi (Vodafone-Idea) and Jio. The company primarily offers broadband services, landline connections, and mobile or wireless network services all over India. The services by BSNL can be subscribed using prepaid or postpaid billing connection.

BSNL Postpaid Bill Payment Options

The payment for the service usage can be paid using online payment portals as well as physical outlets, i.e. e-Commerce service providers, which offer bill payment services. The payment can be made using debit card, credit card, UPI or any third-party wallet. The My BSNL app or any bank app can be used to directly pay the BSNL postpaid bill. The customer can opt any of the following option:

  • The customer needs to use details such as their Mobile or Landline Number, Account Number to login to their account to pay associated postpaid bill dues using BSNL payment portal.
  • The third-party payment portals only require the mobile or landline number and then choose the related telecom service provider, BSNL in this case, and select operator circle, i.e. state. This will redirect to the payment page with pending dues associated with the mobile or landline number. The customer will have to select payment method and enter details to pay the dues.
  • The customer can visit the nearest BSNL office or e-Commerce outlet to physically pay the BSNL postpaid bill dues in cash.

Important Things to Keep in Mind for BSNL Postpaid Payment

  • The BSNL postpaid customer can opt to receive their bill either physically at their address or via mail at their e-mail id at completion of every billing cycle;
  • The dues can also be check via login to their respective accounts using My BSNL app or website;
  • The customer will be charged a late fee for not paying the postpaid bill on time, this fee will be up to 2% of the due billed amount or a minimum of 10 rupees, whichever is more;
  • The customer can ask for a detailed bill with listed details about their call log and any charges incurred during the billing cycle. However this facility will cost and additional charge of 50 rupees;
  • For any grievances the customer can contact the helpline number at:

For Landline and Broadband Customers – 1800-4444/1800-345-1500

For GSM Customers – 1800-180-1503

Differences between Postpaid and Prepaid Connections

  • The prepaid connections allow the customer to use the telecom services on a pay-as-you-go basis and offer flexibility of recharge options to choose from every time the recharge is required on the mobile or landline number;
  • The postpaid connection is usually a corporate requirement where customer wants to avoid any inconvenience due to recurring recharges and rather pay one time for all incurred charges at every billing cycle;
  • The prepaid customer can recharge with small amounts as their need and choose from the various services and recharge options;
  • The postpaid customer usually gets all things bundled with the monthly plans and have to request for every change through the customer care;
  • There are advantages and disadvantages to both types of connections but mostly it’s about personal preference than anything else;
  • The prepaid plans are fully in control of the customer whereas the postpaid plans can be really tricky that may cost relatively higher bills and even surprise customer with unwanted charges;
  • Most postpaid plans offer very good bundled services such as international roaming plans along with added perks of good network reception and on-demand services makes a good case for postpaid plans;
  • An additional benefit of duly paying the monthly bills of postpaid connections is that it adds to the credit ratings.

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